Crisis Planning
Tailored strategies to effectively navigate and mitigate diverse crisis scenarios with expert precision.
Emergency & Crisis Management
Develop enterprise emergency & crisis management plans that establish governance, define executive decision-making, and enable organizations to respond confidently to disruptions.
Design scalable frameworks tailored to each organization's operations, culture, and risk profile while integrating crisis response, emergency management, business continuity, and executive leadership.
Past Performance Examples: Enterprise Crisis Management Frameworks, Crisis Management Plans, Executive Playbooks, Emergency Response Plans, Crisis Management Team (CMT) governance, and Incident Response Quick Guides.
Crisis Communication
Draft comprehensive communication plans for internal and external stakeholders.
Include personalized, ready-to-send message templates for all crisis types.
Past Performance Examples: legal advocacy group communication response templates, global education franchise communication plan and a nonprofit crisis protocol flipchart.
Senior Executive Governance
Develop executive playbooks that guide C-Suite leaders and Boards of Directors through strategic decision-making before, during, and after a crisis.
Define executive roles, governance structures, succession strategies, decision thresholds, and Board oversight responsibilities to improve confidence during high-consequence events.
Past Performance Examples: Executive Crisis Playbooks for a global education franchise, enterprise Crisis Management Team playbooks for Fortune 500 organizations, Board of Directors tabletop exercises, executive continuity planning, and succession planning.
Incident-Specific
Develop hazard-specific and event-based response plans as standalone documents or annexes to existing emergency management and crisis management programs.
Coordinate operational procedures, stakeholder partnerships, and resource integration to strengthen preparedness and response.
Past Performance Examples: Wildfire evacuation plans, special event safety plans, active threat planning, cyber incident response, pandemic response, mass casualty planning, severe weather, utility disruptions, and large public gatherings.
Business Continuity
Develop business continuity programs that identify critical business functions, establish recovery strategies, and minimize operational disruptions during emergencies.
Design practical continuity solutions that enable organizations to restore essential operations quickly through governance, recovery planning, training, and ongoing program maintenance.
Past Performance Examples: Business Impact Analyses (BIAs), recovery strategies, continuity plans, executive continuity planning, continuity program assessments, technology implementation, recovery workflows, and continuity training.
After-Action Review
Conduct comprehensive After-Action Reviews (AARs) and develop Improvement Plans (IPs) that capture lessons learned and strengthen organizational resilience.
Analyze real-world incidents and exercises through document reviews, stakeholder interviews, facilitated debriefs, and operational assessments to identify strengths, gaps, and actionable recommendations.
Past Performance Examples: Pandemic response reviews, emergency operations center activations, disaster response operations, executive tabletop exercises, continuity exercises, and organizational improvement planning.
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