Crisis Management Insights
Read up on our emergency preparedness advice for business owners and employees alike.
A New Chapter in Our Journey: Introducing The Resiliency Institute
This month marks a milestone moment for all of us at The Resiliency Initiative — the official launch of our nonprofit organization, The Resiliency Institute.
What began as a dream to expand the reach of our work has now become a reality — a dedicated 501(c)(3) organization dedicated to building a more resilient world through learning, innovation, and storytelling.
Hurricane Katrina, Frisco Red, and the Power of Collaboration
📌 Lesson From the Field
I’ll never forget my first community meeting in rural Louisiana. I walked in with a thick binder of talking points, ready to “inform” people about FEMA’s recovery programs. I didn’t get more than five minutes in before a resident raised their hand and asked: “Why aren’t you asking us what we need?”
That moment stopped me in my tracks. It was the beginning of a shift—from telling to asking, from knowing to listening. I carry this lesson into every project today: true recovery begins when the people most affected are heard first.